How do refunds work?

Harbor has a 30-day money-back guarantee. If it isn’t right for you, email help@harbor.my within 30 days of your purchase and we’ll refund you in full.

No forms, no phone tree, no convincing required. If you’d like to tell us why you’re leaving, we genuinely read it and it genuinely helps — but it’s not a condition of getting your money back.

A few practical notes:

• Include the email address on your Harbor account, so we can find the purchase quickly.
• Subscribed through the App Store or Google Play? The money flows back through Apple or Google rather than from us directly — email us anyway, and we’ll walk you through their refund steps.
• Refunds go back to the original payment method.

And whichever way you go, your notes are yours. Export everything as HTML or Evernote ENEX before you close the door — we build it on our servers and email you the link when it’s ready, so you can start it and walk away. No hard feelings; it’s your second brain, not ours.

The full written policy lives at Refund Policy, and the plan details are on the pricing page.