How do I delete my account and data?

You can delete your account and everything in it whenever you choose. It’s your data; leaving completely is always on the table.

The sensible order:

1. Export first, if you want a copy. HTML or Evernote ENEX, and it doubles as your full GDPR copy — see Can I export everything? We build it on our servers and email you the link, so start it, then wait for that email before you delete. Deletion is permanent, so this is the step to be sure about.
2. Delete the account from your account settings. That removes your notes, notebooks, attachments, and account data.

A few things stated plainly:

• Deletion is permanent. We can’t restore a deleted account, so treat the export step as your safety net.
• It works even if you’re not paying. A lapsed, read-only account can still export and delete — self-rescue is built in, deliberately.
• Encrypted notes go too — though those were never readable by us in the first place.
• No exit interview required. No retention call, no “are you sure?” gauntlet designed to wear you down.

If anything gets in your way, or you’d simply rather a person handle it, email help@harbor.my and we’ll take care of it. Making it easy to leave is part of why you can trust us while you stay.